4.Packaging & Shipping:
Simulation Animatronic Customer Triceratops are covered with air
bubble film before put them into the wooden case, which not only
has good shock absorption, impact resistance, heat sealing and also
has the advantages of nontoxic, odorless, moisture corrosion, good
Q:Are your company a trading one or a factory?
A:Factory + trade (integration),More than 12 years focusing on test
equipment field,6 years exporting experience.
Q:After an order is placed, when to deliver?
A:Generally about 10-25days, If we have inventory, we can arrange
shipment within 3 days.
Please be aware that our production lead times depend on specific
items and item quantities.
Q:What about the warranty with after - sales services?
A:The testing machine is guaranteed for 12 months by HAIDA,we can
help you to repair
your problem controller freely,even it's not from our factory.
After the warranty, the professional after-sale service team will
provide perfect technical support and help guests solve problems
encountered while using our product, handles guest problems and
complaints in a professional and timely.
Q:What about the product' services and quality?
A:Each equiopment must be carried out 100% quality examination and
test when shipping and delivery goods. Product use training, each
of our product provide video training to show you how to install
& operate. We can arrange engineer to train the operation of
equipment to customer’s company when you need. products are widely
recognized and trusted by users.
A :Considerate Service Different countries plugs, manually change
the-voltage from 110V to 220V, insurance indicator.